This was my first time ever taking on the arrangements of a loved one. I was referred to Daniel Keenan Funeral Home by Lori of the Albany Diocese. My cousin Harry Donnelly was a disabled man, and a warden of the court. I was not in the position to be put into a high cost funeral. I worked with Emily Sumner who was our funeral director. I was not pressured into anything, as Emily worked hard and diligently to help me come up with the best possible solution to fulfill Harry’s wishes, and give him the best services possible. Emily was very caring and compassionate. She also worked with the Diocese and social services to help cover the cost of Harry’s expenses. She went above and beyond, and most definitely exceeded our expectations. She also made sure that a Roman Catholic priest would show up, in which we were very lucky to have Father Gray present, as we laid Harry to rest. Emily and the staff at Daniel Keenan Funeral home did us a great service, and left no stone unturned. We were very fortunate to have had their support and care, during a very difficult, and grieving time our lives. Very clean place, and very professional people to deal with. Grief counseling is also offered to families that are having difficulties grieving after a tough loss. First that I have ever heard of, which is a plus. Thank-you Emily and the staff of Daniel Keenan Funeral Home for your services. You guys were great, and very much appreciated!